Quality management standards

To contribute to law enforcement cooperation through learning for the benefit of European citizens, CEPOL aims at consistently providing products and services that meet stakeholder expectations and the applicable regulatory requirements. CEPOL intends to provide to a variety of stakeholder groups with high quality training and learning opportunities, and is continuously learning from international good practices.

CEPOL is committed to implement internationally recognised management standards, such as  ISO 9001:2015. CEPOL intends to ensure compliance with the applicable ISO 9001:2015 requirements and with the agency’s Internal Control Framework.

CEPOL focuses on customers, stakeholders and other interested parties, provides leadership, engages and involves people, uses a process-based approach, encourages improvement, uses evidence-based decision-making, and manages effective stakeholder relationships.

Furthermore, CEPOL aims at enhancing services through the effective application of the agency’s Management System, by continuously improving its processes, addressing risks and opportunities and ensuring the Management System is fit for purpose.

 

For more information, please contact CEPOL Quality.